Skip to main content
  • Tickets
  • Travel updates
  • Support
  • Sign in
  • My booking
  • Book
Top suggestions
    • Sign in
    • My booking
    • Create account
    • Book
    Tickets
    • Tickets
    • Standard tickets
    • Standard plus
    • Short stay saver
    • Flexiplus
    • Short stay Flexiplus
    Discover
    • Why choose LeShuttle?
      • How we compare
      • Sustainability
    • The Channel Tunnel
      • The history of Eurotunnel
    • Club LeShuttle
    • Offers & discounts
    • Driving inspiration
    • Traveller guides
    Travelling with us
    • LeShuttle experience
    • Travelling with different vehicles
    • Restricted mobility travel
    • Travelling with animals
    • Shopping and duty free
    • Trade and VP
    • Our terminals
      • Folkestone terminal
      • Calais terminal
    • Before you go
      • On the day
      • Driving abroad
      • Insurance
    Travel updates
    Support
    • Sign in
    • My booking
    • Create account
    Country
    • United Kingdom
    • France
    • Netherlands
    Account menu
      1. Support
      2. Managing & Changing Bookings
      Categories
      • Club LeShuttle
      • Avios and LeShuttle
      • Making a booking
      • Pet travel
      • Managing & Changing Bookings
      • Travelling with us
      • Coach travel

      Managing & Changing Bookings

      How to update/change your booking or account information
      General
      • How do I log into my booking?
      • I need an invoice for my booking
      • I've been locked out of my booking or account
      • I've lost my booking confirmation email
      • I've lost my password
      • I do not have a password for my booking
      • I've made my booking the wrong way around
      • How do I find my Shareholder personal reference number?
      Making changes to your booking
      • Can I amend my Day/Overnight ticket?
      • Can I amend my Flexiplus ticket?
      • Can I amend my Short Stay Flexiplus ticket?
      • Can I amend my Short Stay Saver ticket?
      • Can I amend my Standard Refundable/Standard Plus ticket?
      • Can I amend my Standard ticket?
      • Changing the amount of passengers in the vehicle
      • What happens if I arrive late?
      • What happens if my ticket expires?
      • What will it cost to amend my booking?
      • I need to change my booking
      • Can I amend or cancel my booking online?
      Vehicle
      • Amending your vehicle details
      Sign up for alerts & latest offers ->
      Inspiration
      Driving inspiration for France Driving from the UK to Paris Driving to Belgium Driving to Calais Driving to Holland The best places to visit in Northern France
      Customer support
      Support & FAQs Contact us Updates & Alerts Booking Radio Player
      Trade
      Eurotunnel Freight Trade Coach operators Travel agents Tour operators Corporate/Business account Trade contacts VP
      Website information
      Terms of use Customer Privacy Notice Privacy & cookies Conditions of carriage Website terms of use Bye laws Legal information & documents Getlink
      App Store logo Google Play logo
      © 2025 Eurotunnel Le Shuttle