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  3. Can I amend my Short Stay Saver ticket?

Can I amend my Short Stay Saver ticket?

Short Stay Saver tickets are amendable, however please review the important information below:

Validity & Amendments

  • Tickets are valid for the selected travel date and time but can be amended for travel within one year from the purchase date.
  • Changes are allowed, subject to availability, an amendment fee, and any fare difference.
  • Amendments must be made within one hour of the scheduled departure time; after this, the ticket expires and is no longer valid.
  • Once the outward journey is taken, the return must be used by midnight on the 5th calendar day.
  • Failure to use the outward journey will invalidate the return crossing.

Expired Bookings

  • If your ticket expires, a new ticket must be purchased at the current fare.
  • Expired tickets are non-refundable.

Upgrades

  • Before the outward journey, tickets may be upgraded to a Short Stay Flexiplus ticket, subject to availability and fare differences.
  • Once the outward journey has been used, upgrades are no longer possible.
  • If a ticket is cancelled after an upgrade, only the upgrade cost will be refunded.

Cancellations & Refunds

  • Short Stay Saver tickets are non-refundable.
  • If you are unable to travel and need to cancel, we can provide a letter to support any claims made through your travel insurance.