Travelling with animals

Whether you are taking your dog to France, or another animal friend, enjoy stress free travel with these simple steps.

Bringing your pet on LeShuttle

We’ve carried over 5 million pets and know they’re a much‑loved part of the family. We’re here to make travelling with your pet as easy as possible. Use the guide below to help you get ready for your journey.
Taking your pet abroad with LeShuttle
Travelling with pets
Get ready
Make sure you have everything your pet needs with our handy checklist below.
Check-in
All pets must be checked in at our Pet Reception, and this only takes a few minutes. Please arrive at least 1 hour before your booked departure. Our Pet Reception is open 24 hours a day. In the UK, simply park and make your way into the terminal. In France, follow the signs to our dedicated drive-thru Pet Reception.
Stretch those paws
Let your pet burn off some energy in our dedicated exercise areas before you travel and if you’ve forgotten poop bags, we’ve got you covered.
Pet Lounge
We welcome your pets in our terminals, including a dedicated quiet space for them to relax in comfort in both of our terminals.
Sit back and relax
Enjoy the 35-minute journey with your pet by your side, then set off on your adventure.

See your pet's journey

Watch our video to find out exactly what it's like to take LeShuttle with your four-legged friend, or read more about what will happen on the day.

Animal travel checklist

Before you set off, make sure you’ve checked the latest requirements for your destination. These can vary depending on where you’re travelling, and it’s important to have everything in place before you arrive at our terminal. You’re responsible for ensuring your pet meets all the travel requirements. Without the correct documents or proof of compliance, you may not be able to travel.

Dogs

To travel with LeShuttle, your dog must have:

  • A microchip
  • An Animal Health Certificate or EU Pet Passport
  • A rabies vaccination

For journeys from Calais to Folkestone, your dog will also need a tapeworm treatment administered 1-5 days before travel.

For more details see our pet travel requirements.

Cats & Ferrets

To travel with LeShuttle, your cat or ferret must have:

  • A microchip
  • An Animal Health Certificate or EU Pet Passport
  • A rabies vaccination

For more details see our pet travel requirements.

Rabbits, Rodents, Reptiles & birds

To travel with LeShuttle, your rabbit, rodent, reptile or bird must have:

  • A veterinary certificate for domestic pets (other than dogs, cats, ferrets). It will be inspected by border control agents, so there is no need to visit our Pet Reception, or declare these animals on your booking.

For more details see our pet travel requirements.

Horses

LeShuttle can transport horses, donkeys and zebras on its single deck passenger shuttles in an appropriate transporter.
 

Travel must be booked in advance with one of the following companies:
 

Peden Bloodstock
Tel: 00 44 1252 844042
Email: shipping@peden.co.uk
 

Shelley Ashman International
Tel: 00 44 1884 849008
Email: sheila@shelleyashmanshipping.co.uk
 

Harbour Shipping
Tel: 00 44 1304 200908
Email: mford@harbourshipping.co.uk
 

MOTIS
Tel: 00 44 2830 252500
Email: booking@motis.com
 

John Parker International Ltd
Tel: 00 44 1303 266621
Email: info@johnparkerinternational.com

Horse Shuttle
Tel: 00 44 77 2040 4646 
Email: horseshuttleuk@hotmail.com 
 

Learn about our domestic Equidae transportation requirements here.

Commercial pet transporters

If you're planning to travel from Calais to Folkestone with up to 20 animals maximum, you must have a LeShuttle pet transporter account. You'll need to include a copy of your Type 2 licence with your application, which may take up to 14 days to become active. In order to complete the required pre-checks, please send all documentation together with a LeShuttle disclaimer via our contact us page.

You will also need:

  • A copy of an approved Type 2 licence. Your LeShuttle pet transporter account should be in the name of the Company registered on the Type 2 licence.
  • A copy of a Vehicle Approval Certificate, issued by the relevant delegated bodies in Great Britain or Northern Ireland.
  • Proof of your registration with the Animal and Plant Health Agency (APHA) FOR IPAFFS in Great Britain to enable notification to the UK authorities of all movement of live animals.
  • A copy of your Goods Movement document, confirming your 12 digit Goods Movement Reference (GMR), required by HMRC when travelling Calais to Folkestone.
Complete our form

Apply for a trade account

Please note:

  • We are not able to accept requests for commercial transportation of animals with less than 2 working days’ notice before your travel date.
  • Our office is open Monday-Friday 9.00-17.30 (exc Bank Holidays)
  • Commercial animal transpiration is only allowed between 08:00 and 20:00, therefore reserve your travel as soon as possible with the Customer Support team.
  • No commercial movement of animals is allowed from Folkestone to Calais, due to an agreement with the French Authorities. The limit is 5 pets per vehicle, travelling with their owners.
Travelling for a competition or event

You can use LeShuttle to travel with a pet for a competition, exhibition, sporting event or training under the pet passport travel scheme.

You'll need to make sure:

  • The pet(s) must be aged over 6 months
  • You have written evidence of attendance / registration of the sporting event, competition, training or dog show from the pet's owner.
  • You have a declaration of the event participation. Find more information on the DEFRA website.

If you want to travel with more than 5 pets for this kind of event, you'll need to get permission at least 2 working days before you travel. Get authorised by completing our contact us form and supplying the information listed above, along with the booking reference number you will be using for travel.

If you're travelling with more than 5 pets, they must all be travelling for the event. You cannot bring additional pets who will not be taking part.
Bookings cannot be made through a pet transporter, as this will be classed as commercial pet transport.

Stay up to date

For the most up-to-date information on travelling with your pet, visit the DEFRA website.

FAQs

We have a range of FAQs about travelling with your pet. Please visit our dedicated page for more information. 

Top tips for taking your dog to France

If you’ve never travelled to France with your four-legged friend before, you might not know where to start when planning your trip!  Here are some top tips to help your trip go smoothly once you leave our Calais terminal.

Dog-friendly accommodation and things to do
France is an extremely dog-friendly location to holiday. 

When it comes to where to stay, France offers a variety of options, including self-catering villas, campsites and holiday parks to explore. There are also a range of hotels in France that take dogs. Whether you are staying in Northern France, the Côte d'Azur or the Loire Valley, your best friend will be welcomed with open paws.

Taking your dog to France doesn’t mean you’ll miss out on everything France has to offer. You and your furry friend can explore countless beautiful beaches, refreshing walks, memorable road trips and fun attractions. You and your pooch can even enjoy some French cuisine at one of the many dog-friendly restaurants.
Pet etiquette & rules in France & beyond
There are several rules to keep in mind when you take your dog to France and beyond. Taking some time to familiarise yourself with relevant leash and muzzle requirements, dog walking laws and driving regulations will help to keep you on the right side of the paw!
Local vets and pet insurance
While we hope you won’t need a vet during your trip, it’s handy to know where one is just in case! There are a range of vets near our terminals in Calais and Folkestone.

It might also be worth reviewing your pet insurance in preparation for your trip. Remember to bring a copy of your policy and any emergency contact numbers you might need.
Pet traveling without their owner
If a pet is traveling without its owner, we kindly ask for proof that they'll be reunited within 5 days of their travel.