Folkestone terminal
Restaurants and cafés
Reserve and collect
Take advantage of duty-free deals and save up to 50% on everything from scents to spirits. To access duty-free savings, you'll need to present the QR code on your confirmation or register in advance. You can also shop online ahead of your trip, reserve your cart and collect your goodies when you arrive.
Shop and save
Shops for all of your pre-travel needs
Need to grab some travel essentials or snacks for the road? We’ve got all you need to kick-start your trip at our range of shops.
Pets welcome!
Our terminal building is equipped to welcome your furry friend and ensure they start their trip off the right way! Head to our dedicated Pet Reception to get them checked in and then take them out to stretch their paws on one of our walking routes – we'll even supply a complimentary poop bag for any pre-travel messes.
Family facilities
Take care of everything your little ones might need, from baby changing and bottle warming to our fun-filled play zone.
Travelling with accessibility needs
Our Folkestone terminal building is on one level, offering easy access for disabled passengers. We have disabled toilets and Changing Places facilities too - you can get access via the Customer Service Desk.
Around Folkestone
Find out about the things to do and the places to stay in and around Folkestone, as well as other useful local information.
Directions for check in to Folkestone terminal
UK Check-in Booth, Terminal Service Ring Rd, CT18, Folkestone.
Caution: Do not follow a satnav route that includes 'Terminal Service Rd' or use the LeShuttle (formerly known as Eurotunnel) postal address code CT18 8XX, as you will not be directed to our Folkestone check-in booth.