Flexiplus
Enjoy a fully flexible and refundable fare, priority check-in with a dedicated lane, priority boarding and access to the Flexiplus Lounge. Freedom to board anytime on your booked travel day!
Experience FlexiplusTicket facts at a glance
Duration and travel time
Turn up and board anytime on your booked travel day (subject to availability)
Changes and refunds
Change your booking free of charge and fully-refundable
Priority boarding*
Flexiplus ticket holders receive priority boarding and dedicated check-in lane
Earn Avios
Collect 6 Avios per £ spent on your Flexiplus ticket.
Full flexibility to explore Europe
This ticket is right for you if . . .
You want the journey to feel part of the holiday
Flexiplus is designed for travellers who value a calmer, more considered start to their trip, with time to pause, refresh and settle in before continuing their journey.
You prefer to travel at your own pace
Flexiplus is ideal when your schedule may change or you simply do not want to organise your entire day around a fixed departure time.
You value an effortless travel experience
From arriving at the terminal to beginning your crossing, Flexiplus helps make every stage feel more seamless, comfortable and effortless.
The little things matter more than the lowest fare
Choosing Flexiplus gives you access to an exclusive lounge and complimentary light refreshments – enhancing your travel experience.
Booking with Flexiplus gives you access to LeShuttle’s premium travel experience.
Located after Border Controls, the Flexiplus Lounge is a comfortable place to pause before boarding. Take the time to relax and enjoy your complimentary light refreshments, which can also be taken with you on your journey. The lounge also has device charging points and convenient working spaces.
Your Flexiplus Lounge Pass will be emailed to you before you travel. Simply present the QR code when you arrive and enter with everyone included on your booking. To help us provide a smooth welcome, please enter the lounge together.
Arrive, relax and refresh
Whether you are travelling with us in the morning or later in the day, there is a selection of complimentary light refreshments to enjoy in the Flexiplus Lounge during opening hours.
For breakfast, choose from breakfast rolls, pastries, cereals, porridge, yoghurts and fresh fruit. Later in the day, you will find sandwiches, wraps, salads, sweet treats and crisps, with options for children and a choice of vegetarian, vegan and gluten-free items.
A range of hot and cold drinks is available throughout the day, including Lavazza coffee, Oxford Tea Collection teas, dairy-free milk alternatives, still and sparkling water, and soft drinks.
The selection may vary by lounge and time of day and year.
Flexiplus lounge opening hours
Folkestone
The Flexiplus Lounge is open daily from 6am to 10pm.
Outside these hours, the Flexiplus lobby remains open, with access to toilets and complimentary hot drinks.
Outside these hours, the Flexiplus lobby remains open, with access to toilets and complimentary hot drinks.
Calais
The Flexiplus Lounge is open daily from 6am to 10.30pm.
Outside these hours, the Flexiplus lobby remains open, with access to toilets and complimentary hot drinks.
Outside these hours, the Flexiplus lobby remains open, with access to toilets and complimentary hot drinks.
What could your Flexiplus journey look like?
At your convenience
Arrive at our Folkestone terminal at the time that best suits your plans on your booked travel day.
The Flexiplus welcome
Follow the dedicated Flexiplus check-in lane and continue your journey through the terminal.
Time to unwind
Relax in the exclusive Flexiplus Lounge and enjoy complimentary refreshments before you travel.
Ready when you are
Continue to priority boarding* when you are ready to cross.
The road ahead
Arrive in Calais just 35 minutes later, refreshed and ready to continue your journey through Europe.
LeShuttle Flexiplus FAQs
Is LeShuttle Flexiplus worth it?
A Flexiplus ticket with LeShuttle offers exceptional value for money if you want your travel with us to be as flexible as possible. Flexiplus ticket holders receive priority boarding, a dedicated check-in lane, and the freedom to turn up and board at any time on the day you have booked to travel with LeShuttle. You also get exclusive access to the Flexiplus lounge with complimentary light refreshments.
Can I travel anytime with Flexiplus?
A LeShuttle Flexiplus ticket gives you the freedom to board any service on your booked travel day.
Does Flexiplus include food and drinks?
Yes. Flexiplus includes complimentary light refreshments in the Flexiplus Lounge during opening hours.
The selection varies throughout the day. At breakfast, you can choose from breakfast rolls, pastries, cereals, porridge, yoghurts and fresh fruit. Later in the day, the selection includes sandwiches, wraps, salads, quiche, sweet treats and crisps, with options for children.
Vegetarian, vegan and gluten-free options are available. The selection may vary by lounge and by time of day or year.
The selection varies throughout the day. At breakfast, you can choose from breakfast rolls, pastries, cereals, porridge, yoghurts and fresh fruit. Later in the day, the selection includes sandwiches, wraps, salads, quiche, sweet treats and crisps, with options for children.
Vegetarian, vegan and gluten-free options are available. The selection may vary by lounge and by time of day or year.
Can I take refreshments with me from the Flexiplus Lounge?
Yes. You can choose to enjoy your complimentary light refreshments in the Flexiplus Lounge or take them with you for the journey ahead.
If you would like to take refreshments with you, a member of the lounge team will provide a grab-and-go bag.
If you would like to take refreshments with you, a member of the lounge team will provide a grab-and-go bag.
Can I upgrade my LeShuttle ticket to Flexiplus?
Yes, amendments to your booking can be made in accordance with our terms & conditions, as long as changes are made before the ticket expires (please check your specific ticket type for details of amendment and the expiry period).
How do I access the Flexiplus Lounge?
You will receive a QR code by email before you travel, usually 24 hours before your departure. If you book within 24 hours of travelling, your QR code will be sent shortly after you complete your booking.
Show the QR code to a member of the lounge team when you arrive. The QR code is valid for one lounge entry per journey and can only be used in the direction of travel for which your Flexiplus ticket was purchased.
If you cannot access your QR code or don't receive this, please speak to a member of the lounge team and provide your booking reference.
Show the QR code to a member of the lounge team when you arrive. The QR code is valid for one lounge entry per journey and can only be used in the direction of travel for which your Flexiplus ticket was purchased.
If you cannot access your QR code or don't receive this, please speak to a member of the lounge team and provide your booking reference.
Your next escape starts here
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Know before you book
Making changes to your booking
For Flexiplus tickets, changes to the date and time of your booking are available to you without a change fee. Fare differences may apply.
Flexibility
With a Flexiplus ticket, travel is permitted on any crossing on your booked travel day, and up to one hour before and two hours after. So you can travel at any time from 11pm on the day before your booked day of travel to 2am the day after (a 27 hour travel window).
Refunds
Flexiplus tickets are fully refundable, if the refund request is made no later than the booked day of travel
A Flexiplus ticket offers you a fully flexible and refundable fare. However, if you do need to travel on a Peak Day, a Peak Day Charge will be applicable. Charge starts from £10 up to £250* per leg
Booking the best fare
Find out when the quieter periods are for travelling with us. Use our peak time calendar to plan your next adventure!
Book your Flexiplus experience
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*Terms and Conditions
Click here to view full ticket terms and conditions.
All ticket prices shown are based on one way of a journey and an average sized BMW 3 Series without accessories such as bikes or a roofbox on the top or rear of vehicle, trailer or caravan, 61% of cars travelling with us in 2024 were of similar dimensions to a BMW 3 Series.
Our prices are indicative and the cost of your journey is based on a number of factors, including the ticket type, travel dates and time, length, height, width and ground clearance of your vehicle and accessories. Therefore, the price shown may not be applicable to your vehicle size or preferred date of travel and you may pay more or less dependent on these factors. For a more accurate quote for your journey please check our fare finder.
- Day Trip & Overnight – Ticket must be purchased as part of a return journey within 2 days. Return must be completed by midnight (local time) on the second calendar day of your journey. Tickets are available for travel until 30/11/2026 and mainly for departures from Folkestone before 05:00 or after 18:00 and from Calais before 12:00 or after 20:00. All tickets are subject to availability. Not amendable. Not refundable.
- Short Stay Saver - Ticket must be purchased as part of a 5 day return and return must be completed by midnight (local time) on the fifth calendar day. You can change the date and time of travel before booked departure for a fee. Fare increase may apply. All tickets are subject to availability. Not refundable.
- Standard - Ticket can be booked for any duration, as either a single or return journey. You can change the date and time of travel before booked departure, for a fee. Fare increase may apply. All tickets are subject to availability. Not refundable.
- Standard Plus - Ticket can be booked for any duration, as either a single or return journey. Standard Plus tickets are refundable for a fee, only when cancelled more than 2 days before departure provided the ticket has not previously been amended within 2 days before departure. You can change the date and time of travel before booked
- Short Stay Flexiplus - Ticket must be purchased as part of a 5 day return. Return must be completed by midnight (local time) on the fifth calendar day. You can change the date and time of travel before departure for no fee. Fare increase may apply. All tickets are subject to availability.
- Flexiplus - Ticket offers you a flexible and fully refundable fare, if cancelled before departure. You can change the date and time of travel before departure for no fee. Fare increase may apply. All tickets are subject to availability.
For safety reasons we are unable to board motorcycles first, so Flexiplus priority boarding excludes motorcycles.
Lounge access and refreshments
Flexiplus Lounges are open daily from 6am to 10pm, and until 10.30pm in Calais. Outside these hours, customers may access the lounge lobby where toilets are available.
Customers may choose to enjoy refreshments in the lounge or take a grab-and-go bag with them for their journey. To ensure fair availability for all customers, each passenger may choose one option per journey. Customers who dine in the lounge will not be eligible for a grab-and-go bag on the same journey.
Where refreshments are taken away, one grab-and-go bag will be provided per passenger, per journey by a member of the lounge team. Only the bag provided may be used to take refreshments from the lounge.
The QR code is valid for one lounge entry per journey and may only be used in the direction of travel for which Flexiplus was purchased. If Flexiplus has been purchased for another journey, a separate QR code will be issued for that booking. The QR code in the email is valid only for the booking reference stated.
Flexiplus Peak Day Charges - Peak Day Charges are payable on busy days. A Flexiplus ticket offers you a fully flexible and refundable fare. However, if you do need to travel on a Peak Day, a Peak Day Charge will be applicable. Charge starts from £10 up to £250* per leg.
The environmentally-friendly way to travel to France
35 minutes is the planned journey time. The average crossing time between November 2024 and October 2025 was 35 minutes 17 seconds.
All tickets are subject to availability. All fares quoted valid if booked in advance. Tickets purchased on the day of travel at Check-in will vary.
Click here to view full ticket terms and conditions.