1. Support
  2. Managing & Changing Bookings
  3. Can I amend my Short Stay Flexiplus ticket?

Can I amend my Short Stay Flexiplus ticket?

Your Shirt Stay Flexiplus ticket is amendable, however please review the important information below:

Validity & Amendments

  • Valid for one year from the purchase date unless expired.
  • Travel permitted on the booked date until 23:59; after this time, the ticket expires and cannot be amended.
  • Changes allowed, subject to availability and peak day charges.
  • Once the outward journey is taken, the return must be used by midnight on the 5th calendar day.
  • If the outward journey is unused, the return ticket becomes invalid.

Expired Tickets

  • Expired tickets cannot be used and require purchasing a new return ticket at the current fare.
  • Expired tickets are non-refundable.

Upgrades

  • Tickets can be upgraded to Flexiplus, provided the outward journey has not been used. Any fare difference must be paid.

Cancellations & Refunds

  • Short Stay Flexiplus tickets are refundable if cancelled by 23:59 on the booked departure date.
  • Cancellations after 23:59 on the departure date are non-refundable.