Can I amend my Flexiplus ticket?

Flexiplus tickets are amendable, however please review the important information below:

Validity & Amendments

• Valid for one year from the purchase date unless expired.
• Travel permitted on the booked date until 23:59; after this time, the ticket expires and cannot be amended.
• Changes allowed, subject to availability and any difference fare.
• Peak day charges may apply.
• The return journey is still valid, even if the outward is not used. 

Expired Tickets

• Expired tickets cannot be used and require purchasing a new ticket at the current fare.
• Expired tickets are non-refundable.

Downgrades

• Tickets can be downgraded to a Short Stay Flexiplus ticket, provided the outward journey has not been used. A refund of the difference in price will be provided.

Cancellations & Refunds

• Flexiplus tickets are refundable if cancelled by 23:59 on the booked departure date.
• Cancellations after 23:59 on the departure date are non-refundable.