Is my data safe?

Once collected, your information is stored on our secure systems and sent in an encrypted format to UK Home Office when you travel.

Your data will only be kept on our systems if you give your explicit consent by opting to store your API details for future use.

Eurotunnel processes the booking details and travel information of its clients and passengers leaving the UK in compliance with the French law Informatique et Libert├ęs 6 January 1978, and the English Law Data Protection Act 1998.

Personal data is processed by Eurotunnel for the purposes set out above.

You have the right to access, amend, oppose and request deletion of this data by writing to the following address: Eurotunnel - Legal Department, UK Terminal, Ashford Road, Folkestone, Kent, United Kingdom, CT18 8XX.

Read more about Eurotunnel's Data Protection Policy