What happens if I arrive early or late?

If you check-in within 2 hours either side of your reserved time, within the validity of your ticket you may be offered a space on the next departure with availability without charge.

If you check-in more than 2 hours but no more than 24 hours before or after your reserved time, your booking may be exchanged, subject to availability and payment of the difference between the price you paid and the price applicable to the departure for which your booking is exchanged.

If you arrive more than 24 hours after your booked departure time, your booking will be invalid and cannot be exchanged.

Please refer to Eurotunnel Le Shuttle Ticket Terms or call our Contact Centre.