1. Support
  2. LeShuttle Accounts & App
  3. Is it safe to store my details?

Is it safe to store my details?

Yes, all of your information is stored securely following industry standard best practices, and is transferred between you and us using HTTPS at all times.

Payment methods are securely sent/transferred to our payment gateway (Ingenico) to generate a secure token which we then store securely and use for future bookings. Your card information is stored in a PCI compliant external card vault provided by Ingenico. Eurotunnel Le Shuttle do not store your actual card details (name/number etc). You will still be required to enter the CVC number of a stored card when making a booking.

We encourage all customers with an account to enable Multi-Factor Authentication, and to set a Recovery Email Address for their account.