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    All Support Traveller guides Driving inspiration
    • Driving to Calais

      LeShuttle is one of the fastest ways to travel to France. Our service from Folkestone to Calais takes just 35 minutes, which is much faster than the 90-minute ferry to Calais from Dover.

    • Driving To Belgium

      Travel from the UK to Belgium with LeShuttle. It only takes 45 minutes to drive to Belgium from our Calais terminal, with a total travelling time that is faster than any ferry to Belgium.

    • The best places to visit in northern France

      UNESCO World Heritage sites, awe-inspiring art and the largest aquarium in Europe – where to go and what to see when touring northern France by car.

    • Driving from the UK to Paris

      Planning a trip to Paris? This guide includes everything you’ll need to know about the drive from the UK and the places you can visit on the way.

    • Driving in France for new drivers and first-time travellers

      Driving in France for the first time is exciting, and there is no better way to explore this wonderful country. Here’s a few things to know before you get behind the wheel and leave our Calais terminal.

    • Driving in France

      All the information UK drivers need about driving in France - key documents, essential equipment, tolls, rules of the road, speed limits, low emission zones.

    • Cars

    • Contact us

      At LeShuttle, we aim to provide the best possible service for our travellers. Should you need to make a complaint, you can find our complaints procedure here.

    • Everything you need to know about Crit’Air stickers in France

      Emission laws for all UK registered vehicles travelling to France, and information on how to buy a Crit' Air sticker.

    • Driving to France

      Can you drive to France from UK? Yes, Folkestone to Calais in just 35 minutes! Travel with LeShuttle from just £47* each way.

    • LeShuttle app terms of use

    • Terms & conditions

    • Booking the best fare

    • Bruges Christmas Market

      Where better to get into the seasonal spirit than in one of Europe’s most beautiful, historic cities, which really comes into its own at Christmas time?

    • Combination of portable and fixed containers

      If your vehicle is fitted with a combination of portable and fixed containers, the quantity of gas is limited to 50kg (or approximately 99 litres) maximum and the rules previously described apply.Note: All containers and/or gauges/indicators must ...

    • Fixed gas containers (tanks, etc.)

      For the purposes of this text, this means fixed containers that are permanently installed or fixed in a vehicle and are refillable from outside the vehicle.The quantity of gas is limited to 47kg (or approximately 93 litres) maximum for a single co...

    • Portable gas containers (cylinders/bottles, etc.)

      For the purposes of this text, this means cylinders/bottles containing flammable gas that can be moved from the vehicle for replacement or re-filling. The quantity of gas is limited to 47kg (or approximately 93 litres) maximum for a single contain...

    • Gas used for domestic services

      If travelling with a campervan, caravan or any other vehicle fitted with cooking facilities, any flammable gas container must be declared when asked and will be checked at the appropriate checkpoint by Eurotunnel Le ShuttleFlammable gas containers...

    • I need an invoice for my booking

      When you completed your booking, you received a Eurotunnel Booking Confirmation. This document serves as your proof of purchase, containing essential details such as your booking information, the amount paid, and the payment method (with only the ...

    • Can LeShuttle check my pet travel documents in advance?

      We are not able to check any documents before arriving at Pet Reception buildings. If you have any questions or concerns, please contact Defra for advice.

    • Using a LeShuttle Credit Voucher to make a booking on leshuttle.com

      We only accept our own Credit Vouchers, Avios Vouchers and Tesco Clubcard Codes.We do not issue any other offer, or voucher/discount codes via any other websites.Credit VouchersA Club LeShuttle account is required in order to redeem a Credit Vouch...

    • I've lost my booking confirmation email

      You can request a new copy of your booking confirmation email, as long as you know your booking reference number and the email address that was used to book withRequest a new confirmation email

    • What is the complaints procedure for delays or service issues related to the border authorities?

      The UK and French border controls are outside of Le Shuttles control and operate independently from our operation. If you have concerns, queries or complaints about their operations you can contact them using the links below.UK Border Force:https:...

    • What are the Pet Reception opening hours?

      Facilities are available in both Folkestone and Calais to enable 24-hour pet check-in.For more information, see our dedicated Pet Travel page.

    • I've been locked out of my booking or account

      If you are locked out of your Club LeShuttleaccount due to too many incorrect password attempts, you can either wait 4hrs before trying again, or reset your password to regain access immediately.Reset your passwordIf you are locked out of your boo...

    • What personal food, plant and animal products can I transport into France from the UK

      Full details can be found on douane.gouv.fr:https://www.douane.gouv.fr/sites/default/files/2021-03/10/travellers-what-kinds-of-food-and-plants-can-you-bring-with-you.pdf

    • How do I register to purchase Duty Free goods at the LeShuttle terminal?

      Each passenger who wishes to make duty free purchases will need their own individual QR code. This QR code is presented at the Duty Free shops till before the purchase is made. Please note that you cannot purchase duty free products at the LeShutt...

    • How do I log into my booking?

      Club LeShuttle account holders - Log into your account, (using your registered email address and password)Guest/Direct bookings - click here to log in using your booking reference number and password (found on your booking confirmation email)Trade...

    • What if my desired travel date is not available yet?

      Choose your direction and date of travel as usual from the fare finder.If your desired travel date (outbound or return) exceeds the current latest available travel date, you will see the following pop-up, giving you the option to either select dif...

    • Can I change my vehicle details on arrival?

      Yes - subject to availability and difference in price. We recommend you make any changes in advance online, via our Contact Centre by phone, or by Live Chat prior to travel as space on the day may be very limited.

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