Folkestone terminal map and amenities

See what our Folkestone terminal has to offer.
Folkestone Terminal Map
Our terminal amenities
Charging points
Low on juice? Enjoy complimentary phone chargers and plug sockets across the Terminal Building.
Information screens
Stay up to date with the latest travel information.
Family facilities
Our terminals are equipped with baby changing facilities, a kid's play area and even a bottle warming service at the Customer service desk.
Customer service desk
From tickets to travel documents, get help with all your questions from the LeShuttle team.
Pet exercise area
A dedicated spot for your pets to stretch their paws before the journey – with a complimentary poop bag!
Vehicle support
The AA has a storefront in the Terminal building, so you can make sure you're ready to hit the road.
Flexiplus lounge
Our dedicated lounges offer Flexiplus ticketholders a chance to relax and enjoy complimentary refreshments.
Electric vehicle charging
We have dedicated charging points for EVs right by the terminal building – just follow the signs.
Our terminal toilet facilities are clean and spacious. Please not, there are limited restroom facilities on board the shuttle.
Accessible toilets
We have accessible toilets available in the terminal building.
Seating area
Rest, relax or work in our spacious seating areas by the food court.
In case of emergency, this can be found next to the Customer Service desk.
Vending machines
Grab a snack on the go from our vending machines.
24-hour Currency exchange (Travelex ATM)
Convert cash for your trip from our handy ATM


Grab any last minute travel essentials at our terminal shops. From car snacks and cosmetics, to vehicle documentation and motor accessories, you find everything you need to make sure your road trip goes off without a hitch.
AA Shop
Make sure the equipment in your car meets the legal requirements for driving in France and Europe.
Open 5am – 9pm daily, and until 10pm on Fridays and Saturdays
WH Smith
Get holiday reads, snacks, drinks and last-minute travel essentials.
Open 5am – 9pm daily, and until 10pm on Fridays and Saturdays
World Duty Free
Take advantage of duty-free deals on everything from scents to spirits.
Open 5am – 10pm daily