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Do you need a passenger list?
Not unless you are carrying football supporters or have LeShuttle insurance with your booking.
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I have a group of football supporters travelling on my coach. What information will you need from us?
We need a full passenger list, the duration and details of the match they will be attending. This information must be notified to our Coach Sales Centre no less than 48 hours prior to departure.
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Can my coach tow a trailer?
Yes, as long as the coach plus trailer combination does not exceed 18 metres in length.
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How does the coach get on the shuttle?
It is very simple. Having passed through Check-in, coaches must proceed to the parking area for high vehicles adjacent to the terminal building for exit checks to be completed. Passengers can then visit the Passenger Terminal Building for all of y...
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I've lost my British passport in France what should I do?
If you're abroad, report any passport losses or thefts to the local police in the country you're in as soon as possible. You'll need the crime reference details for the LS01 form.You should also report the theft or loss to the UK embassy, consulat...
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Does my baby need a passport?
All children who are not already included on a current valid British passport will need to hold their own passport if they are to travel abroad. For further information please visit:https://www.gov.uk/get-a-child-passport/overview
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Are there any other pet controls after I have checked-in?
Travel Calais to FolkestoneNo, after a satisfactory check, display the sticker received at the Pet Reception Building on our Calais Terminal in your windscreen and head to check-in.Travel Folkestone to CalaisFrom 1st January 2021 you will need to ...
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How often does my pet have to have a blood test?
Blood test is no longer required if you are entering the UK from EU and listed non-EU countriesBlood sample must be taken at least 30 days after rabies vaccination if entering the UK from unlisted non-EU countries.Visit the DEFRA website for furth...
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What charge cards are required?
At our Folkestone Terminal, Engie car chargers are programmed to work with any operator cards, or you can pay using any contactless payment method to get the charge which costs 0.50 pence per kwh;At our Calais Terminal, Engie car chargers are prog...
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What personal food, plant and animal products can I transport into the UK from France
Full details can be found on gov.uk:https://www.gov.uk/guidance/personal-food-plant-and-animal-product-imports