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Can I amend my Flexiplus ticket?
Your ability to modify or cancel a ticket depends on the original purchase date. Please refer to the guidelines below.Tickets Purchased Before March 5, 2025Valid for one year from the purchase date.Travel date changes allowed, subject to availabil...
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Can I amend my Short Stay Flexiplus ticket?
Tickets Purchased Before March 5, 2025Valid for one year from the purchase date.Travel date changes allowed, subject to availability and peak day charges.Once the outward journey is taken, the return must be used by midnight on the 5th calendar da...
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Can I amend my Standard Refundable/Standard Plus ticket?
Your ability to modify a ticket depends on the original purchase date. Below are the guidelines based on when your ticket was purchased.Tickets Purchased Before March 5, 2025 (Standard Refundable Ticket)Valid for one year from the purchase date.Tr...
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Can I amend my Standard ticket?
Your ability to modify a ticket depends on the original purchase date.Tickets Purchased Before March 5, 2025Valid for one year from the purchase date.Travel date changes are allowed, subject to availability and any fare difference.Changes must be ...
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Can I amend my Short Stay Saver ticket?
Your ability to modify a ticket depends on the original purchase date.Tickets Purchased Before March 5, 2025Valid for one year from the purchase date.Travel date changes are allowed, subject to availability and any fare difference.Changes must be ...
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Which ticket is best for me?
When planning a trip, it's essential to fully understand the terms and conditions associated with your travel bookings. All of our tickets come with specific terms and conditions, which we have summarised below for your convenience. Day/Overnight ...
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Can I amend my Day/Overnight ticket?
Your ability to amend a ticket depends on the original purchase date.Tickets Purchased Before March 5, 2025These tickets remain valid for one year from the purchase date.You may change your travel date, subject to availability and any fare differe...
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Making a booking for a coach with LeShuttle
To book a coach journey with our service, please contact our dedicated Coach Sales Centre. Our team will guide you through the booking process and answer any questions you may have.To make an enquiry, email us at coachsales@eurotunnel.com.Our Coac...
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Can I amend or cancel my booking online?
You can amend or cancel most bookings made directly via the LeShuttle website, subject to availability, amendment fees, and any price differences. The ability to amend or cancel your booking depends on the terms and conditions of your ticket. We s...
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What happens if I arrive early or late for my booked departure?
Your check-in flexibility depends on he date you made your booking and your ticket type. Below are the check-in guidelines based on date of purchase and your ticket category.Bookings made from March 5, 2025Daytrip/Overnight TicketArrival Window: C...