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Are there any other pet controls after I have checked-in?
Travel Calais to FolkestoneNo, after a satisfactory check, display the sticker received at the Pet Reception Building on our Calais Terminal in your windscreen and head to check-in.Travel Folkestone to CalaisFrom 1st January 2021 you will need to ...
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How often does my pet have to have a blood test?
Blood test is no longer required if you are entering the UK from EU and listed non-EU countriesBlood sample must be taken at least 30 days after rabies vaccination if entering the UK from unlisted non-EU countries.Visit the DEFRA website for furth...
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What charge cards are required?
At our Folkestone Terminal, Engie car chargers are programmed to work with any operator cards, or you can pay using any contactless payment method to get the charge which costs 0.50 pence per kwh;At our Calais Terminal, Engie car chargers are prog...
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What personal food, plant and animal products can I transport into the UK from France
Full details can be found on gov.uk:https://www.gov.uk/guidance/personal-food-plant-and-animal-product-imports
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I'm blocked from accessing the LeShuttle website
To reduce the risk from cyber-attacks we block access to our website from certain high-risk countries, or if we detect an anonymous proxy being used.If you believe you may have been blocked in error, it may be that your IP address was previously a...
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I am travelling with my rabbit, what do I need to do?
Your vet will need to complete a Veterinary Certificate. Please ask your vet for more details. You will be required to take your rabbit’s Veterinary Certificate with you in both direction of travel should you be stopped by French Border Controls. ...
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I have a double decker coach; Can I still travel on LeShuttle?
Yes, as long as your vehicle is under 4.2 metres/13 ft 9 ins in height.
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Why charge at our LeShuttle terminals?
Dedicated spaces at both our UK and France terminalsFast charge your car in less time that it takes to cross the channel!All major types of electric car provided for (CHAdeMO, AC Type2, Tesla)Fast and slow charge cables for universal and hybrid el...
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Notice something amiss?
If you have any problems, or notice something amiss with our electric car chargers, please contact a LeShuttle representative at the Customer Service and Information Desk.
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What happens in the event of an accident?
Our staff are fully trained in Health and Safety and are able to give First Aid. They are fully aware of the evacuation procedures. Fire fighters are always on site.