-
Do I need to supply passenger details for every booking I make?
Yes, the passenger details for each person travelling on every booking must be supplied.Club LeShuttle account holders will be able to store and automatically add API for future bookings.See our how-to guides for more information
-
Where do I need to enter my Avios membership details?
You must enter your British Airways Club membership number on the Confirmation Page once you have completed your booking with LeShuttle. Your British Airways Club membership number, date of birth and the name on your Club LeShuttle account must ma...
-
Can I give my Avios-LeShuttle voucher code to somebody else?
The name on the booking should correspond to the name on the Avios account.
-
Adding/importing bookings to your Club LeShuttle account
If you made your booking directly with LeShuttle as a "guest," you can import it into your Club LeShuttle account. Simply go to the 'My Account' page on leshuttle.com, navigate to 'Upcoming Bookings,' and select 'Import a booking.'Please note that...
-
How do I select the loyalty account that will receive Avios?
Once you complete your booking, on the confirmation page, you will be able to enter your Avios membership number and personal details. The details must match the BA Membership number, date of birth and name on your Avios account, and you must have...
-
Can I spend an Avios-LeShuttle voucher and a Tesco voucher in the same booking?
No, redemption of an Avios-LeShuttle voucher will exclude you from being able to use a Tesco voucher in the same booking.
-
Which countries will have access to my API?
Your Advance Passenger Information will only be passed to UK Home Office.
-
When will my Avios be credited to my account?
Avios are awarded once your journey has been completed with LeShuttle (not after the booking). Avios will then be awarded to your account within 30 days.
-
Can I spend an Avios-LeShuttle voucher and a Compensation / Credit Voucher (CV) in the same booking?
Yes a Compensation / Credit Voucher (CV) can be used as part payment in the same booking as an Avios-LeShuttle voucher. If used in conjunction with a Credit Voucher, the value of the Avios-LeShuttle voucher will be redeemed against the booking first.
-
My offers and competitions are not showing in my account
Your personalised offers and competitions may not display if your browser is blocking Targeting cookies, or if you are using an Adblocking or privacy extension/plugin.Solutions you can try:Whitelist eurotunnel.com in your adblocking or privacy set...