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    Alles Ondersteuning Reisgidsen Inspiratie voor roadtrips
    • How will Brexit affect my passport?

      Different rules now apply to your passport if you’re a British citizen travelling to the EU from January 2021. You can check here whether your passport is valid online, as you may need to renew your it earlier than planned. 

    • What is the definition of commercial goods?

      Please consult the HMRC for information and advice.Taking commercial goods out of Great Britain in your baggageMore information

    • Tesco Clubcard Codes – How to Redeem for LeShuttle Bookings

      You can convert your Tesco Clubcard Vouchers into Reward Partner Codes on tesco.com and use them towards LeShuttle bookings.Important Information:Club LeShuttle Account Required – You must have a Club LeShuttle account to redeem your Tesco Clubcar...

    • Dangerous Goods

      Dangerous Goods transported commercially are not permitted on the passenger service. For further information please contact 08448 79 73 79 (Calls cost up to 7p/min + your phone company's access charge).

    • How do I check-in if I have booked using Tesco Clubcard Codes?

      If you have paid for your booking in full with Tesco Clubcard Codes, enter your eight digit booking reference number at the auto check-in booth and follow the instructions displayed.If your booking has been partially paid by credit/debit card you ...

    • If I amend my booking, can I pay any supplement by using additional Tesco Clubcard codes?

      No, once your booking has been confirmed, additional payments/supplements must be paid for by credit/debit card at the time of amendment.

    • Can we give our Tesco Clubcard Codes to somebody else?

      No, the name on the booking must correspond to the name on all the vouchers.

    • Why can I not book a single from Calais using my Tesco Clubcard Codes?

      As a UK based promotion this is the agreement with Tesco.

    • How many Avios will I earn?

      You can collect 3 Avios per £1 spent on Day Trip Overnight, Short Stay Saver, Standard and Standard Plus tickets. You can collect 6 Avios per £1 spent on Short Stay Flexiplus and Flexiplus tickets. For payment in Euros the system will convert the...

    • How long do I have to book from redeeming my Avios for an Avios-LeShuttle voucher?

      The Avios-LeShuttle voucher will expire 12 months from the day it is issued at www.avios.com/spend-avios. If a voucher expires no refunds will be given and no Avios will be credited back to your account.

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