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If I amend my booking, can I pay any supplement by using additional Tesco Clubcard codes?
No, once your booking has been confirmed, additional payments/supplements must be paid for by credit/debit card at the time of amendment.
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Can we give our Tesco Clubcard Codes to somebody else?
No, the name on the booking must correspond to the name on all the vouchers.
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How many Avios will I earn?
You can collect 3 Avios per £1 spent on Day Trip Overnight, Short Stay Saver, Standard and Standard Plus tickets. You can collect 6 Avios per £1 spent on Short Stay Flexiplus and Flexiplus tickets. For payment in Euros the system will convert the...
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How long do I have to book from redeeming my Avios for an Avios-LeShuttle voucher?
The Avios-LeShuttle voucher will expire 12 months from the day it is issued at www.avios.com/spend-avios. If a voucher expires no refunds will be given and no Avios will be credited back to your account.
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What devices are support by the app?
For iOS, the app is supported on devices running iOS14 and newer.For Android, the app is supported on devices running Android 8.On older devices, some features and functionality may be degraded or not available.
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How do I open a Club LeShuttle Account?
Go to www.leshuttle.com and select My Booking (top right at the home page). Select create account.To open and account you must have an active email account and mobile number.
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Will I earn Avios on the full amount that I spend?
Avios are collected on the total ticket price. Avios are also collected on accessories (roof rack, roof box, bike rack, caravan, trailer).You will not earn Avios on:Pet supplementsGroup or multiple vehicle bookings made with our Customer Support T...
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Do I have to use the full voucher amount when I book?
If the value of the Avios-LeShuttle voucher is greater than the value of the booking, the remaining voucher value will be lost (the cost of the outbound ticket will be increased to use the entirety of the voucher value). No credit / refund will be...
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What permissions does the app need on my device, and why?
For the app to function at it's best, it requires Location services to be enabled (set to Always and Precise Location) and Notifications.Location servicesOur app uses your current location, only when you have an upcoming booking) to trigger push-n...
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Updating your Club LeShuttle account details
Managing Your Personal Details OnlineYou can easily update your personal details by logging into your account and selecting the Personal Details section.From there, you can:Reset your passwordUpdate your email or postal addressChange your security...